Special stay, we were there for 1 day. Fantastic little venue, stunning location close enough to a Starbucks, all the bars and restaurants and Playa del Carmen, loved our stay. The attentive staff upgraded us to a glamorous room with water bottles. The service was impeccable, including an easy check-in.

Outstanding food, overall excellent little and vibrant place.

Easy check-in, spotless and glamorous rooms with 2 double beds and balconies, for example. Impeccable service and a beachfront restaurant onsite.

new-fashioned and tidy rooms with a great view are accompanied by impeccable service.

Amazing building and rooms with water bottles. Marvellous and beautiful location just a short stroll away from Xcaret Park. Truly enjoyed good area.

Vibrant boutique place, it has ideal and the best location very close to the Keel restaurant, and fifth avenue. Genuinely helpful and very friendly staff from waiters, everything is amazing.

A small disappointment was the "partial ocean view". It was mostly blocked by the funky facade on the front of the building. The rooftop pool/deck is nice but small and has an amazing view. It was awesome to have breakfast right on the beach. The location is perfect if you want to wander on 5th avenue. What really stood out for me was the staff. A special shout out to CARMEN and ELI. Their cheerful smiles made each day special and made it hard for me to leave. I will go back again one day! Overall I highly recommend this hotel to others.

We loved the atmosphere and location of the hotel. It really felt like home. The private bathrooms were a great feature, especially with the rain showers. And they were cleaned daily, which was nice. The management was friendly and welcoming. The proximity to the airport, just 1 mile away, was very convenient.

Very big and modern room. Excellent location. Perfect wifi and Netflix. Attention to detail. Super attentive staff. Rooftop infinity pool. Luxurious facilities. Friendly and efficient staff

Nothing bad to say.

Ikonik The Carmen Hotel offers a prime location, right on the beach, allowing guests to enjoy the breathtaking ocean view from their rooms. The hotel's attention to detail is evident in the modern and upscale decor, creating a paradise-like atmosphere. The outstanding service provided by the staff, as mentioned by previous guests, ensures that every moment of the stay feels special. Additionally, the inclusion of breakfast and the provision of water bottles adds value to the overall experience.

No negatives mentioned, everything was great.

We loved our stay at this hotel! From the moment we arrived, the staff was friendly and accommodating. The hotel is clean and has all the amenities we needed. We especially enjoyed the rooftop bar with great music and views by the beach. The location is perfect, right in the center of the vibrant 5th street with lots of bars and restaurants to choose from. The staff was always attentive and helpful, making our stay even better.

Nothing that we didn't like.

Enjoyed a city break at a great location with complimentary breakfast and room service. The rooftop pool and bar had a good mix of people, drinks, and music. The beach access was superb and the restaurant on the beach was more laid back. The food was actually pretty good too.

The lobby was very hot when we had to wait for our room to be ready. The front desk staff was only mildly helpful with lackluster city guidance and no follow-up on the requested wake-up calls.

Stayed at a hotel located in the center of the seaside town with easy access to a variety of restaurants and bars. The hotel is a stone’s throw from the beach with a great view of the ocean. The rooms are modern and elegant, and the facilities are top-notch, including a rooftop pool and beach club. The staff is friendly and very helpful: they provide excellent service to make the stay comfortable and the breakfast is tasty and wholesome.

Despite the hotel's many wonderful features, the rooms might be small for some guests.

Great rooftop view and location near major attractions. The staff were friendly and accommodating, and the pool was lovely--especially during the Thanksgiving holidays. Plus, the cocktails were tasty and reasonably priced.

The design of the open space bathroom was not as private as I would have liked, and the music from neighboring hotels and bars was at times overwhelming. the breakfast menu offered too few options, which should be improved for future guests.

I was pleasantly surprised by the value for money at this hotel. The room rates were great and included breakfast, making it a budget-friendly choice. The attention to detail was evident throughout, from the unique and stylish design of the rooms to the thoughtful provision of water bottles. The location of the hotel right on the beach was a major highlight, offering stunning views and easy access to the sand and sea. The staff were friendly and helpful, providing excellent service and making me feel welcome.

All aspects of my stay at this hotel were fantastic.

I thoroughly enjoyed my stay at this hotel right on the beach. The location was absolutely fantastic, with breathtaking views from the rooms. The staff provided excellent service, always going above and beyond to make sure I had everything I needed. The attention to detail was impressive, from the well-stocked mini-bar with water bottles to the delicious breakfast included in the stay.

Couldn't really fault this hotel, everything was just perfect.